OfficeServ Link is the core of Samsung's OfficeServ suite of CTI applications

The OfficeServ Link application is a software application that links the Samsung iDCS or OfficeServ 7200 telephone system to a Windows based computer. The OfficeServ EasySet application is a management tool designed to give OfficeServ users a simple and friendly way to configure the features and button assignments of their Samsung digital telephone.

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To download the Samsung Officeserv Link Application please visit www.officeservinfo.com.

 

Officeserv Call, the iDCS solution for managing the converging business challenges

Samsung OfficeServ Call is a simple-to-use and cost-effective call management application for call logging, contacts, scheduling, and digital telephone programming.

OfficeServ Call offers computer users a comprehensive range of telephony and call management functions at the desktop including:

• Screen-pop Microsoft® Outlook records based on Caller ID
  
• Answering and Dialing calls with a mouse click
  
• Change your station settings
  
• Call Log for incoming and outgoing calls
  
• Display the status of other extensions (Busy Lamp Field)

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To download the Samsung Officeserv Link Application please visit www.officeservinfo.com.

Officeserv Softphone, turn your computer into a full featured IP Telephone.

Samsung OfficeServ Softphone is a Voice over IP (VoIP) application that enables iDCS 500 IP-Enabled, iDCS 100 IP-Enabled, and OfficeServ 7200 system users to communicate with the switch over the LAN or WAN from their PC. This application is ideal solution for telecommuters and road warriors.

OfficeServ Softphone is a Windows-based software application that allows mobile workers within the enterprise to access their business telephony communications seamlessly and reliably as if they were at their own desk, wherever and whenever. Softphone provides various features:

• Place, receive calls on both internal and external
  
• Access Voice Mail and Message Notification
  
• Calling Party Name/Number Display
  
• Conference/Group Conference
  
• Transfer/Hold/Call Forwarding
  
• Import/Export Outlook Contacts, look up and dial directly from Personal Directory
  
• Call Logs/History tracks all your inbound and outbound calling activity
  
• Send short messages to other Softphone users
  
• 99 Programmable Keys in AOM (Add On Module
  

• Office ITP phones on the road, dialing from anywhere in the world
  
• Secure access to office resources as if at your desk
  
• Easy to install & use, customize to your own need
  
• Improve productivity of telecommuters & road warriors

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To download the Samsung Officeserv Link Application please visit www.officeservinfo.com.

Officeserv Operator, complete call control solution for business operators and receptionists.

A member of Samsung OfficeServ CTI Applications, OfficeServ Operator is a PC-based Auto Attendant Console solution for your company. Combined with a Samsung iDCS phone system, this Windows-based application will help your business manage high-volume call traffic professionally and smoothly

OfficeServ Operator is fully integrated with your voice and data infrastructure to maximize the responsiveness your organization. With the simplicity of "point and click" operation or use of a keyboard, incoming and internal calls can be effectively managed using a variety of features including:

• Busy Lamp Field Indication: Quickly view the status of each extension and control calls using a mouse.
  
• Easy Setup and Configuration: Installation of OfficeServ Operator is as easy as plug and play.
  
• Extension Information: Displaying details of Call Forwarding information and their destination.
  
• Department Queues: To help organize call traffic more efficiently and distribute calls to other operators.
  
• Conference Call Set Up: Initiated by the Operator in an instant.
  
• Notes Facility: A simple message can be added as a reminder before returning to a waiting caller and placing them through.
  
• Hold: Hold a call with reminder, and/or with a target, park a call on an orbit or station, and automatically repeat hold actions on recalled calls using a single key.
  
• Contact Information: Caller Name and Number for all calls and detailed information for active calls.

Download Datasheet

To download the Samsung Officeserv Link Application please visit www.officeservinfo.com.